Privacy Policy

Effective Date: 14/06/2025
Company: Little Luxe Concierge
Location: London & Kent, UK
Email: gracie@littleluxeconcierge.co.uk

At Little Luxe Concierge, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. What Information We Collect

We may collect and store the following types of personal data:

Name, email address, phone number
Child’s name and age (for party planning purposes)
Event location, date, and preferences
Payment and billing information
Social media handles (if shared)
Any allergies or special needs relevant to your event

We only collect information that is necessary to deliver our services to you.

2. How We Use Your Information

Your data is used to:

Communicate with you regarding bookings and event details
Plan and deliver services tailored to your preferences
Process invoices and payments
Improve our services and customer experience
Share updates or promotions (only if you’ve opted in)

We do not sell or share your data with third parties for marketing purposes.

3. Third-Party Vendors

We may share limited data (e.g., child’s first name or theme preferences) with trusted third-party vendors such as entertainers, photographers, or caterers—only as necessary to complete your event. These parties are also subject to data protection obligations.

4. How We Store & Protect Your Data

Your data is stored securely using encrypted systems and trusted cloud-based services (e.g., Wix, Google Workspace, Stripe). We retain only what is necessary and delete personal data after it is no longer required.

5. Your Rights

Under UK GDPR, you have the right to:

Request a copy of your data
Correct inaccurate data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, please contact us at gracie@littleluxeconcierge.co.uk.

6. Cookies & Website Tracking

We may use cookies (small text files) to improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Marketing Communications

If you opt in to receive updates or offers, we may occasionally email you. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in the law or our services. The most current version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Little Luxe Concierge
📧 gracie@littleluxeconcierge.co.uk
📍 London & Kent, United Kingdom